Frequently Asked Questions

Your guide to shopping the latest trends at OMRON Brand Shop

How long does shipping take for my order?

Standard shipping usually takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn apparel with original tags attached. Please ensure items are in their original packaging to qualify for a full refund.

How do I find the right size?

Every product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as sizing may vary between different fits and collections.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my order in real-time?

Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress until it reaches your door.

Are the materials used in your clothing sustainable?

OMRON Brand Shop is committed to quality and ethics. Many of our collections feature organic cotton and recycled materials; check the 'Product Details' section for specific fabric information.